Contact Numbers

Bardstown
(502) 349-6214

Campbellsville
(270) 789-0116

Georgetown
(502) 570-0540

Windsor Gardens Resident Rights
As a resident of Windsor Gardens you have the right to…

• Be treated with dignity and respect.
  
  
• Participate in decisions which affect you, both individually and corporately.
  
  
• Have your records containing personal and financial information kept confidential.
  
  
• Privacy.
  
  
• Freedom to talk to the Executive Director.
  
  
• Be treated fairly, courteously, and with respect by all staff.
  
  
• Receive prompt response to emergency calls and requests for assistance.
  
  
• Manage your own financial affairs or appoint someone you trust to handle your affairs for you.
  
  
• Personalize your apartment.
  
  
• Communicate and socialize freely with individuals of your own choosing.
  
  
• Be free of physical or psychological abuse from staff, family, and other residents.
  
  
• Live free from involuntary confinement and financial exploitation.
  
  
• Enjoy full use of the facility, including lounges, dining room, and activity areas in compliance with facility guidelines.
  
  
• Voice grievances without fear of reprisal from staff or management.
  
  
• Recommend changes in policies and procedures.
  
  
• Communicate privately by mail or telephone with anyone, but not limited to, relatives, friends, caseworkers, lawyers, medical and psychiatric facilities, health care professionals, and members of public agencies.
  
  
• Have visitors, provided the visits are conducted at reasonable hours and the visitors are not actively disruptive to other residents.
  
  
• Exercise choice in attending and participating in activities, including religious services.
  
  
• Be made aware of the policy and procedures for handling grievances and problems.
  
  
• Form resident councils and conduct meetings in private.
  
  
• Be consulted and encouraged to have input into your assistance/service plan which guides the services delivered to you.
  
  
• Be given 30 days written notice of termination of residency, except in case of medical emergency or nonpayment of rent.
  
  
• Be given 30 days advance notice of changes in the Community Fee Structure.